**Job Description**

Aramark is seeking candidates for a Patient Experience Manager position, to drive patient experience and nursing relationships at Penn Medicine Health System, located in Philadelphia, PA. This is a customer service/hospitality position representing the Food Service and Environmental Services departments to the patients. Establishes and maintains effective working relationships with other departments to provide a unified approach to patient/resident care.

**Job Responsibilities**

? Conducts patient rounding, distributing contact information for each dept. and completes rounding logs
? Ensures patients know the names of the housekeeper and tray passer.
? Conducts spot training for food service and environmental service employees with direct contact to patients.
? Provides direct information to supervisor and manager for service recovery.
? Participates in the gridding process.
? Attends and chairs meetings f...