Patient Enrollment Specialist – U.S. Healthcare (Remote India)

Company: Cipra.AI
Location: Remote (India) | Shift: U.S. Hours (PST/MST/CST)

About the Role

Cipra.AI is hiring a Patient Enrollment Specialist to onboard U.S.-based patients into Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs. This is a voice-based role requiring excellent English communication and patient handling skills.

Key Responsibilities

• Make outbound calls to enroll patients into RPM/CCM programs
• Explain services and obtain patient consent
• Assist with device setup (BP monitors, etc.)
• Handle patient queries via calls & email (24-hour SLA)
• Maintain accurate documentation in CRM systems
• Troubleshoot basi...