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Patient Engagement Advisor, Phone Triage RN - Registered Nurse
Trinity Health
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Waterloo, United States
Location
Waterloo
Posted
June 17, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
**Employment Type:**
Part time
**Shift:**
12 Hour Night Shift
**Description:**
This role serves on a 24/7 nurse advice and triage resource team for patients of all ages, providing timely guidance and support via phone from an onβsite location. The nurse assesses callersβ symptoms and concerns, offers clinical guidance related to care already received or care that may be needed, and helps patients navigate next steps, including establishing care with new providers when appropriate. This position is not remote.
**Schedule:**
+ .6 FTE
+ 7 pm - 7 am
+ Every third weekend rotation
+ 2 holidays per year
+ Training will take place over day, mid and night shifts (6-8 weeks)
**Minimum Requirements:**
+ Associate's degree in Nursing required
+ Bachelor's preferred
+ Required 3 years of nursing (minimum)
+ Ability to work independently, confidence in one's nursing skills and knowledge
**What you will do:*...
Part time
**Shift:**
12 Hour Night Shift
**Description:**
This role serves on a 24/7 nurse advice and triage resource team for patients of all ages, providing timely guidance and support via phone from an onβsite location. The nurse assesses callersβ symptoms and concerns, offers clinical guidance related to care already received or care that may be needed, and helps patients navigate next steps, including establishing care with new providers when appropriate. This position is not remote.
**Schedule:**
+ .6 FTE
+ 7 pm - 7 am
+ Every third weekend rotation
+ 2 holidays per year
+ Training will take place over day, mid and night shifts (6-8 weeks)
**Minimum Requirements:**
+ Associate's degree in Nursing required
+ Bachelor's preferred
+ Required 3 years of nursing (minimum)
+ Ability to work independently, confidence in one's nursing skills and knowledge
**What you will do:*...