**Role Overview**

***Patients are at the heart of everything we do***

**Sodexo** is seeking an experienced leader for a **Patient Services Manager 2** at **Moses Cone Hospital** **located in Greensboro, NC.** **The Moses H. Cone Memorial Hospital** is a 628 bedteaching hospital and referral center. As the flagship of Cone Health, the campus includes a Level II Trauma Center and the Women’s & Children's Center

**What You'll Do**

+ evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
+ oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;

+ collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;
+ perform tray assessments to ensure food quality and presentation and tray accuracy;
+ exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections...