An exciting opportunity has arisen for patient-focused Advisors/Call Handlers based at our Head Office in Great Park (NE13 9BA). You will work on a hybrid basis.

This is a fantastic opportunity for recent psychology graduates with admin experience!

This is a full‑time, permanent role.

This role is not eligible for sponsorship as it does not meet the requirements as set out by the UK Visa and Immigration Service.

As a Patient Coordinator, you will work flexibly across all our services using our systems and you will manage all calls and referrals into the service, assisting clients who may be experiencing a range of mental health conditions. You will act as a liaison between the patient and the clinical team, ensuring that any relevant information is provided promptly to those who need it, and all patients receive a positive, high‑quality, and seamless experience throughout. Patient Coordinators will ensure that the patient’s journey is managed effic...