**Job Description**

The Patient Coordinator II is a senior level individual, responsible for initiating and establishing first direct contact with patients. Confirms and updates patient demographics and verifies insurance as necessary to ensure that patients have appropriate insurance for physician they are seeing. Takes a lead role among the Patient Coordinators, mentors and trains less experienced staff and assists in the oversight of the front desk and office activity in the absence of the Supervisor

**Qualifications**

High School graduate/GED.

3 years secretarial/directly related experience in a medical practice environment.

, BDP - Otolaryngology - WST, Mount Sinai West

**Responsibilities**

1. Greet patients either in person or via telephone, and update their insurance/demographics in the practice management system.
2. Trains and mentors less experienced Patient Coordinator and administrative staff and discusses iss...