Patient Contact Centre Agent
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Job overview
Can you communicate clearly and effectively? Do you enjoy working as part of a team that takes pride in managing a wide range of enquiries by telephone and email? If so, we would love to hear from you.
As a member of the team, you will support patients, their representatives and healthcare professionals with queries relating to appointments and attending one of our four hospital sites. Previous NHS experience would be an advantage, but it is not essential, as full training will be provided. Initially, the role will be office-based, with the possibility of hybrid working once you are fully trained.
We are based at Unipart and work Monday to Friday. There is no weekend or bank holiday working. Free parking is available on site, along with a restaurant area. No uniform is required; however, staff are expected to wear smart casual clothing when working in the office. Hybrid working is available once all training has been succ...