Patient Care Coordination – Customer Service Representative (CSR)

Synlink Recruitment Outsourcing Co. Inc.

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Work-Life Balance

Flexible Hours

As a Patient Care Coordination CSR , you will serve as the primary point of contact for patients, providing support, guidance, and assistance throughout their healthcare journey. Your role is to ensure patients receive accurate information, timely coordination of services, and compassionate customer care.

You will handle patient inquiries, schedule appointments, verify insurance details, provide status updates, and coordinate with healthcare professionals to ensure smooth and efficient care delivery. This role requires strong communication skills, empathy, attention to detail, and the ability to work in a fast-paced en...