*The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within Montana State Hospital.* The Patient Advocacy Specialist investigates all-level patient-related complaints, grievances, and allegations of abuse and neglect. This position is a member of the Quality Improvement Department. This position reviews federal and state regulations specifically related to health care services to evaluate the nature of violations, organizational-wide state of compliance, and actions to be taken for improvements. This position conducts root cause analysis and facilitates the department managers and directors with the plan of corrections to address timely resolutions, violation preventions, and improvement efforts. *Why Join DPHHS* Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our ...