Description
Our client in Holyoke, Massachusetts is seeking a Patient Account Representative for a contract opportunity. This role is ideal for a detail-oriented professional with experience in healthcare revenue cycle operations, patient billing, insurance follow-up, and account resolution.

The Patient Account Representative will play a key role in supporting patient financial services by ensuring timely and accurate processing of patient accounts, resolving billing discrepancies, and delivering excellent service to patients and payers.

Key Responsibilities

+ Review, research, and resolve patient account balances

+ Process patient billing and follow up on outstanding claims and payments

+ Work with insurance companies to verify claim status, resolve denials, and secure reimbursement

+ Communicate with patients regarding account balances, billing questions, and payment arrangements

+ Maintain accurate documentation of a...