Job Summary

Geisinger’s Patient Access Representatives (PARs) are excellent communicators who handle patient inquiries every day — all while maintaining empathy, professionalism and providing a positive patient experience.  
Job Duties

Responsible for front line support to the department. Coordinates and performs front line office activities in an effective and efficient manner for the department. Greets and registers incoming patients, supports the patient check out process and schedules future appointments as applicable.

+ Responsible for checking patients in for appointments and accurately verifying demographics.

+ Assures all check-in procedures are completed and monitors patient wait times, communicating changes to the patient as necessary.

+ Reads and interprets insurance responses.

+ Understands general guidelines and insurance rank requirement to properly assign primary, secondary, and tertiary insurance per encounter.