From 1 July 2026 to 30 November 2026 with an option to extend the contract for another year.

Mon‑Fri: 7:30 AM to 4:00 PM (inclusive of a 30‑minute lunch break). No service on Saturdays, Sundays, and gazetted public holidays.

• First responding:
  • Responds to call for help from teachers to remove student and bring the student to pull‑out location.
  • Provides triage and basic counselling for students who flare‑up.
  • Contacts parents to provide first updates.
  • Provides input to SC, SENO, DM, SDT for follow‑up.
• Befriending/mentoring:
  • Befriend and mentor students at risk of re‑offending.
• Other duties:
  • Manages student engagement activity hub.
  • Supports after‑school programmes and learning journeys for high‑needs pupils.
  • Attends CMT meetings to be familiar with identified SwANs.