About our client

Our client builds and scales vertical market software companies. They partner with strong teams, invest for the long term, and run disciplined operating systems to drive sustainable growth across their portfolio.

About the business unit
The business unit is an AI-powered voice agent that handles inbound calls, takes reservations, processes payments, and delivers 24/7 customer support—all without human intervention. When a situation requires a human touch, it seamlessly transfers the call with full context.

Originally built for the rental industry, starting with car rental operators across North America, the platform integrates directly with rental management systems, enabling instant call answering, real-time availability checks, automated booking workflows, and a live performance dashboard.

The business unit is now being established as an independent unit with its own leadership team, with ambitions to ...