At Anglian Home Improvements we are looking for Sales Support Advisors to support our Sales Support Contact Centre based in Norwich. The role is responsible for calling all prospective customers to follow up on our sales appointments and sits uniquely between having customer service skills and sales skills equally. 

The purpose of the Call Centre role is to engage with the prospective customer, either following a sales appointment, or to follow up their registered interest in our product arranging a sales appointment with a Sales Representative or to provide further information to the prospective customer for the Sales Support Agent to negotiate and complete the sale. 

The role

Developing and nurturing sales opportunities and negotiating a sale
Engaging with prospective  customers that we have already engaged  with
Negotiating a sale through outbound calls and overcoming objections
 Maximising opportunities from existing leads for business growth
 Achie...