Sales Associate – LOCATION

About the Role

Our stores are the core touchpoint with the consumer. The Sales Associate is key to delivering exceptional service, embodying the brand’s values, and driving store performance.

Responsibilities

• Ensure high levels of customer satisfaction through excellent service.
• Authorize discounts and resolve customer queries as the first point of contact.
• Act as a brand ambassador, demonstrating in-depth product knowledge.
• Build and maintain professional relationships with customers.
• Provide outfit building and product recommendations.
• Assess customer needs and provide information on product features.
• Drive store KPIs and suggest improvements.
• Maintain shop and stockroom presentation and organization.

About You

• Previous track record in hospitality or retail.
• Effective communicator who collaborates to...