About the Role

At GSF Car Parts, the role of a Retail Assistant is all encompassing for delivering excellent Customer Service. You will play a crucial part of the team, contributing towards achieving branch and individual targets through face‑to‑face sales, servicing click‑and‑collect orders, and developing sound customer relationships.

Main Duties Include

• Serve trade and retail customers for click and collect and general orders whilst maximising sales where possible.
• Pick relevant parts from the warehouse to fulfil customer orders.
• Assist the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries as and when needed.
• Fully satisfy customer needs regarding part orders, returns, or queries.
• Check customer returns for resale, warranty or surcharge.
• Contribute to a positive team performance while working on personal benchmarks to optimise performan...