Job description:

• As a part of our front office team you will take care of guests from their arrival through to their departure.
• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Completing all audit tasks as specified by the Night Auditors checklist.
• ·Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
• ·Maintain strict security procedures with credit transactions, accounting procedures, issue of room keys and guest confidentiality/privacy
• Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
• Attend to other duties as requested by Management and Supervisors.

Benefits:

• Discounted hotel stays across the world with Heartist AccorHotels Bienven...