Join iSoftStone, Inc. as a Part-Time Associate IT Support Engineer in Montreal, Canada. This hybrid role supports office networks and provides remote assistance to the Toronto team.
In this part-time position, you will become integral to daily IT and network operations. With a focus on troubleshooting, you'll manage collaboration platforms and deliver L1/L2 support to Montreal and Toronto staff. Experience with hardware/software issues and a flair for problem-solving will set you up for success in this role.
Key Responsibilities:
• Maintain and troubleshoot office network infrastructure
• Administer and manage office collaboration platforms
• Provide direct on-site and remote IT support
• Resolve hardware and software access issues efficiently
• Oversee IT onboarding and asset management
Requirements:
• 2-3 years of IT support experience
• Proficient in Windows and macOS troubleshooting
• Solid knowledge of networking concepts
• Experience with cloud...