PART TIME

Aftersales Retention Executive

Prestige Franchised Dealership

Preston

Our client is looking to recruit a part-time Aftersales Retention Executive for their prestigious car dealership.

The objective of the position is to drive work into the Aftersales department to increase profitability, making inbound and outbound calls to existing owners with customer satisfaction and retention being the main focus.

The successful candidate will be an excellent communicator who is driven, has an outstanding telephone manner and can demonstrate the following qualities and knowledge:

Passion for customer service
Ability to manage own workload
Enthusiastic
Ability to work under pressure
Able to work as part of a team whilst using own initiative
Maximise business opportunity, upselling products
Accurate data inputting
Self-motivated and target driven
Adhering to brand standards
Previous experience in this or a similar r...