Job Purpose:

To maximize the sales of parts to internal and external customers and focused on the acquisition and retention of customers, in order to achieve the agreed profit. Ensure full compliance to procedures as specified. To timeously perform parts duties according to the policies and procedures of the company in order to expedite the efficient running of the parts department on order that profitability is maximized while ensuring customer satisfaction at all times.

Key Responsibilities: Customer service Sell parts to repair the defect and meet the customer's needs, the first time. Ensure first quotation is correct. Listen to the customer's explanation and have a clear understanding of part of component location. Show interest in personal development and the willingness to learn more about the product. Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with. Personally manage work efficiency. Assist in keeping parts department cl...