Responsibilities:

• Improvement fraud control system:
• Propose and coordinate the implementation of fraud detection technologies and rules.
• Support the development of risk management and fraud control policies and processes.
• Update on new fraud trends and propose appropriate preventive measures.
• Reporting and training:
• Prepare periodic reports on fraud trends, situation, and the effectiveness of control measures.
• Conduct internal training on fraud recognition and prevention for other teams.
• Fraud Detection & Prevention:
• Monitor, analyze transactions, drivers and customers behavior to detect fraud signals.
• Develop and optimize fraud control processes to minimize risks.
• Propose solutions to prevent, detect, and handle fraudulent activities.
• Fraud Investigation:
• Proactive coordinate with Ops and Inspection department to investigate suspected fraud case...