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Job Description
Juno is a tech-enabled conveyancing firm based in England and the #1 rated conveyancer in the UK on Trustpilot. We use technology to make the home-buying process faster, more transparent, and less stressful. Our Cape Town team is a core part of how we deliver that — not a back-office afterthought. You’ll be doing work that directly impacts clients going through one of the biggest transactions of their lives.
What you’ll actually doConveyancing transactions stall when clients don’t send documents and other law firms don’t reply to emails. Your job is to fix that — by picking up the phone, getting through to the right person, and persuading them to act now rather than later.
You’ll call Juno’s clients to chase overdue documents and information. You’ll call other law firms to get responses to outstanding requests. You’ll build rapport quickly, solve problems on the spot, and follow up until the job is done. This is entirely outbound work. Every call you ma...