Location
Melbourne
Posted
June 20, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
**Description**
At Percepta, we bring first-class service across each market we support. As an **Outbound Contact Specialist** in **Melbourne, Florida** , youโll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
**What Youโll Be Doing**
In this role, an Outbound Contact Specialist will contact customers by making outbound calls. The Outbound Contact Specialist will follow initial scripts when first engaging with the customer to advise of some of the different programs, tools, and opportunities offered by the brand. The Outbound Contact Specialist will address a range of questions by carefully listening to the customer and leveraging skills learned during training combined with knowledge base tools to ensure the customerโs questions are handled appropriately. Excellent customer service skills and solid problem-solving abilities are essential for success in this role.
Customer interact...
At Percepta, we bring first-class service across each market we support. As an **Outbound Contact Specialist** in **Melbourne, Florida** , youโll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
**What Youโll Be Doing**
In this role, an Outbound Contact Specialist will contact customers by making outbound calls. The Outbound Contact Specialist will follow initial scripts when first engaging with the customer to advise of some of the different programs, tools, and opportunities offered by the brand. The Outbound Contact Specialist will address a range of questions by carefully listening to the customer and leveraging skills learned during training combined with knowledge base tools to ensure the customerโs questions are handled appropriately. Excellent customer service skills and solid problem-solving abilities are essential for success in this role.
Customer interact...