Lead a team at TD Canada Trust in Ottawa, Ontario, focusing on exceptional customer service and mentoring. Your expertise will shape branch operations and drive business results effectively.
As a Branch Manager II, you will oversee a medium-sized team while ensuring an outstanding customer experience. With more than five years of relevant experience, you will strategically guide team members in providing banking solutions while adhering to compliance standards. Your leadership will promote TD's values and enhance customer relationships within the community.
Key Responsibilities:
• Mentor team on banking solutions and customer engagement
• Promote TD's image at community events
• Handle customer escalation and complex issues
• Oversee compliance duties and branch administration
• Develop strategies to meet business objectives
Requirements:
• Undergraduate degree and over 5 years experience
• Completion of BCO and IFIC or CSC Course
• Proficient in MS Off...