At Amazon, we’re working to be the most customer‑centric company on earth.

To reach that goal, we need exceptionally talented, bright, and driven people who can help us exceed customer expectations by ensuring orders—large or small—are delivered quickly, accurately, and cost‑effectively.

Amazon is seeking an Operations Manager in Last Mile Execution whose main focus will be on safety, quality, customer experience, and productivity of the operation.

This role requires working with multiple business and technical teams across the company to manage successful last mile operations, driving continuous improvement and enhancing carrier performance. The candidate must be effective at influencing leadership across customer service operations, technology teams, support teams, carrier partners and senior leadership.

Key Job Responsibilities

1. Review the operational forecast and determine productivity requirements for the sort operation, and man...