Location
Dubuque
Posted
May 29, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Order Resolution Specialist
**Crescent Electric Supply Co**
1 Positions
ID: R7413
Posted On 05/15/2026
**Job Overview**
As the Order Resolution Specialist at Crescent Electric, you will act as a liaison via telephone and email (where necessary) to provide product/services information and support to customers. In this role, you will resolve any emerging problems that our customers might face with accuracy and efficiency, such as complaints, orders, errors, account questions, billing, cancellation, etc.
**Primary Duties:**
+ Ensure and lead excellent service standards and maintain high customer satisfaction (both internal and external customers) across all entities
+ Ability to resolve all issues brought forward by the ordering team. Including but not limited to:
+ Freight Rates
+ Balances Due
+ Retrieving Needed Invoice Information
+ Relaying Backorders, ability to sell into new available item
+ Ca...
**Crescent Electric Supply Co**
1 Positions
ID: R7413
Posted On 05/15/2026
**Job Overview**
As the Order Resolution Specialist at Crescent Electric, you will act as a liaison via telephone and email (where necessary) to provide product/services information and support to customers. In this role, you will resolve any emerging problems that our customers might face with accuracy and efficiency, such as complaints, orders, errors, account questions, billing, cancellation, etc.
**Primary Duties:**
+ Ensure and lead excellent service standards and maintain high customer satisfaction (both internal and external customers) across all entities
+ Ability to resolve all issues brought forward by the ordering team. Including but not limited to:
+ Freight Rates
+ Balances Due
+ Retrieving Needed Invoice Information
+ Relaying Backorders, ability to sell into new available item
+ Ca...