HND or equivalent requiredPrevious experience in order processing or customer service preferred
Strong attention to detail and ability to multitask
Excellent communication and interpersonal skills
Proficient with Microsoft Office and other computer software systems

Process customer orders in accordance with established procedures and guidelines

Verify order accuracy and resolve any discrepancies with sales team and customers

Communicate with warehouse staff to ensure timely order fulfillment and shipping

Enter and maintain customer and order information in company databases and systems

Assist with invoice creation and processing

Respond to customer inquiries regarding order status and shipment tracking information