Responsibilities

• Handle client queries
• Manage volume of inbound calls
• Generate and process invoices
• Allocate and track orders and returns
• Implement and administer procedures to enhance operations
• Optimise inventory readiness and order fulfillment to ensure maximum sales can be realised
• Receive, prioritise, process and identify incoming orders according to the sales policy and customer requirements.

Qualifications

• Accurate and timely data entry skills
• Experience in working with suppliers and customers to resolve order issues
• Experienced with MS Office including Word, Excel, and Outlook
• Bachelor degree.