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Job Description
Job Title
Order Management Senior SpecialistJob Description
Order Management Senior Specialist
As an Sr. Order Management Specialist, you are responsible for assisting the Team Lead in daily operations, managing KPIs to meet targets and ensuring team performance aligns with organizational goals, while contributing on to continuous improvement initiatives, capturing team issues and driving solutions with relevant stakeholders.
Your role:
Supports daily operations and the team lead by managing KPIs and reviewing competing priorities to ensure team performance meets agreed targets and aligns with organizational goals while balancing customer and team needs.
Works under general supervision to guide colleagues on standard processes and SAP navigation, acting as a key user to define and implement actions that optimize processes, workflows, efficiency, and productivity.