Order Fulfillment Specialist / Customer Service – Inside Sales
Job Description
The Order Fulfillment Specialist / Customer Service – Inside Sales Representative serves as the primary liaison between customers and the organization. In this role, you accurately process customer orders, respond to inquiries, and support sales activities with minimal supervision. You use company software systems to manage orders and collaborate closely with field sales representatives on customer needs, joint visits, contract pricing, and inventory management. Your focus is to ensure an efficient, high-quality customer experience across all touchpoints.
Responsibilities

+ Process customer orders quickly and accurately, ensuring all details are complete and correct.

+ Send timely and accurate order confirmations to customers.

+ Generate and process customer quotes based on requests and established pricing guidelines.

+ Communicate with vendors to obtain current p...