Where customer service meets premium eyewear and medtech innovation.

Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.

What You’ll Do

• Coordinate and manage daily clinic schedules to maximise efficiency
• Book and manage customer appointments confidently and accurately
• Welcome customers and act as the first point of contact in-store
• Support smooth handovers from the testing room to the sales floor
• Support and coordinate optometrist team members throughout the day
• Proactively identify challenges and confidently challenge colleagues to deliver the best possible customer experience
• Balance clinical coordination and customer‑facing activity in a fast‑paced environment

This role carries additional respo...