Become a Patient Services Specialist at Optiks International Calgary, where you will provide outstanding customer support and manage appointments. This full-time role offers a fun and dynamic work environment.
In this position, you'll be responsible for engaging with customers through various channels and ensuring all aspects of their experience are positive. Managing check-in and billing procedures effectively is critical to success in our collaborative and proactive setting. Your previous retail experience will help you thrive amid changing demands.
Key Responsibilities:
• Greet customers and facilitate their check-in experience
• Handle customer inquiries via phone, email, and in person
• Schedule appointments and prepare necessary prescription materials
• Process billing and payments for patients and insurance
• Assist with general store operations as required
Requirements:
• Previous retail background is an asset
• Must be adept at juggling multiple t...