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Ops Sup Sr Manager - NAM Fraud Operations, Vice President

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12542 Citicorp Services India Private Limited
πŸ“ Chennai, India
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Location Chennai
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Posted June 21, 2026
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Commute Local Area
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Job Description

The Ops Sup Sr. Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.

Responsibilities:

  • Manage professional teams and departments through delegation of tasks and responsibilities
  • Conduct performance evaluations, compensations, hiring, disciplinary actions, and terminations of team members as well as maintain appropriate staffing requirements
  • Monitor the team’s quality and efficiency of end results and manage all training and development needs of assigned personnel
  • Create and develop budget, policy formation and short-term resource planning
  • Manage occasionally complex and varied issues...
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    πŸ“ Location Details

    πŸŒ†
    City
    Chennai
    πŸ—ΊοΈ
    Country
    India
    πŸš—
    Commute
    Local Area

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