Job Description
2nd shift (2pm - 10pm, M-F). One weekend every 5th week.
Working knowledge of Linux required for all positions.

Work with other operators and data managers, the program's factory team of engineers and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 and Tier 2 troubleshooting toward resolution of technical system anomalies.
· Maintain the environment by identifying anomalies and restoring to operations or working with senior engineers for action.
· Assist on install upgrades, monitors system and network performance, initiates troubleshooting, and works with other organizations.
· Follow existing operational policies and procedures, troubleshoot hardware, software and operating system issues, and escalate application problems to support teams.

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