Position Overview

As Operations Transformation Associate Director for the Legal services Industry, you will spearhead large‑scale transformation programmes that improve commercial outcomes, enable digital capabilities, and modernise legal services operations. You will combine strategic advisory with hands‑on programme leadership, guiding multidisciplinary teams to deliver measurable value.

Responsibilities

• Strategic Leadership & Programme Ownership
  • Define the overall transformation strategy and roadmap for clients in the legal services industry – covering digital modernisation, operating‑model change, cost‑to‑serve optimisation, and end‑to‑end matter lifecycle redesign.
  • Lead programme initiation, planning, execution, and delivery: ensuring initiatives meet objectives on scope, time, cost, and quality.
  • Oversee multiple transformation workstreams (e.g., GBS, process optimisation, service management, enabling technology...