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Operations Trainer - Automotive Contact Centre
WNS Global Services
📍
centurion, South-Africa
Location
centurion
Posted
June 04, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Operations Trainer - Automotive Contact Centre
The purpose of the Operations Trainer role is to deliver product and technical training into assigned operational business units.
Key Responsibilities
- Training Delivery
- Conduct new starter training as well as refresher, up‑skilling and cross‑skilling training.
- Assessment
- Complete assessments for all training events.
- Provide remedial support to delegates prior to re‑assessment.
- Administration
- Capture learner records in line with Ucademy requirements.
- Complete annual training reports.
- Update operational skills matrix.
Qualifications required
- Tertiary qualification in training and development would be beneficial.
Experience required
- 2+ years’ experience in Learning & Development.
- Previous experience in an Automoti...