# Operations & Traffic Lead**Job Category:** Account Management Agency Services Operations**Job Type:** Full Time Hybrid**Job Location:** La Lucia**ABOUT THIS ROLE**Are you an organised and solutions-driven operations professional with experience managing workflows, resources, and project delivery within a creative or marketing environment?Our client, a growing independent creative agency based in La Lucia, is looking for an Operations & Traffic Lead to drive operational excellence across multidisciplinary teams. This role is perfect for someone who thrives on bringing structure, visibility, and efficiency to fast-paced agency environments.You will play a critical role in ensuring projects are delivered on time, resources are effectively managed, and teams remain aligned on priorities and capacity.---**WHAT YOU WILL DO**Manage resource allocation across creative, social, and production teams Monitor capacity planning and team utilisation across the agency Ensure projects are properly s...