Salary: £34,000 – £42,000 per year

Position: Operations Support Team Manager – permanent, full time (working from either Blandford or our Exeter Office).

About the role: Through inspirational and visible leadership, you will lead the Operational Support Team and own all aspects of support required for the area of the business including scheduling, administration and compliance coordination. You will coordinate all customer appointments for planned, responsive and compliance activities through to completion, ensuring regulatory obligations are met and customer experience is optimised.

Key Responsibilities

• Manage the Operations Support Team with a focus on articulating a clear vision, providing direction, and fostering a culture of accountability, high performance, and continuous improvement.
• Establish and maintain effectiveness by developing working relationships with all stakeholders, whilst observing SNG's policies, procedures, and way...