The Ops Sup Sr. is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.

Responsibilities:

Manage professional teams and departments through delegation of tasks and responsibilities

Monitor the team’s quality and efficiency of end results and manage all training and development needs of assigned personnel

Manage occasionally complex and varied issues with significant departmental impact

Apply in-depth knowledge of how areas integrate within the sub function as well as coordinate and contribute to the goals of the entire function

Provide evaluative judgment based on analysis of information in complicated and...