An operations support engineer will be working with the product team that seeks to design and develop software applications that help product team to better serve the needs of the people of Singapore. To that end, we employ an agile approach towards development, and work towards adopting the best practices and tools used in the top technology companies and organizations. You will be part of the main development team to provide L2 and L3-code level changes support to an internal product. The Operations Engineer in IT product management is responsible for ensuring the reliability, stability, and efficiency of our technical infrastructure. The individual will work closely with developers, product managers, and user support to identify and rectify any issues that could affect the performance of the system. This role is crucial in maintaining high uptime and providing the expected level of service to our users.

• Responsibilities include monitorin...