Manage operations teams to deliver exceptional client service. This role requires strong leadership and adaptability due to varied shift timings and regional travel demands.
In this Operations Supervisor role, you will utilize your 3-4 years of management experience to oversee employee performance and subcontractor quality. You will actively liaise with clients to ensure operational standards are met. Your focus will be on training, inspections, and timely work order resolutions altogether enhancing service delivery.
Key Responsibilities:
• Manage hiring and training of operations staff
• Conduct inspections to assure quality outcomes
• Oversee the fulfillment of work orders
• Address and resolve client issues proactively
• Ensure adherence to budget and compliance
Requirements:
• 3-4 years of People Management experience
• 2 years in the commercial cleaning sector
• 1-2 years in customer service
• Proven ability to manage compliance issues
• Vali...