Teleperformance is looking for a skilled operations team leader in Cape Town, South Africa. The ideal candidate will have a minimum of 2 years of experience in a BPO environment and be responsible for managing a team effectively to achieve performance goals. Responsibilities include daily evaluations of team performance, addressing agent issues, and conducting talent management activities. Applicants should be open to working US/Shifted hours and possess strong team management skills.
#J-18808-Ljbffr