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Job Description
As an Operation Manager, you’ll be reporting to Global Operations Director and working as part of our China Operation team. You will be managing a perimeter of nearly 800 people covering our global Inspections Operations Process, from order reception to report submission. Your role in this will be to:
• Leading a team of nearly 800 people, including different on-site branch managers, team leaders and back-office functions in China region.
•Ensuring high performance of Inspections Operations, focusing on Productivity, Reactivity and Innovation.
•Monitoring business KPIs and cost control.
•Engage and grow a team of high potentials talents within your perimeter, to anticipate internal growth and new businesses’ integration.
•Overseeing all aspects of Operations Excellence: from client claims and supplier relations to regulatory compliance and back-office processes supervision.
•Delivering the highest standard of services quality while e...