Job Summary

The Operations Partner provides operational support by directing guest traffic in parking areas and maintaining the grounds and facilities in a clean, safe, and attractive manner. This role ensures a positive guest experience by supporting daily operations, assisting guests, and maintaining high standards of cleanliness and presentation throughout Rock City Gardens.

Essential Duties & Responsibilities

Guest Experience & Culture

• Deliver excellent guest service to internal and external customers in alignment with the organization's mission, culture, and values.
• Model professional, engaging, and respectful guest and partner interactions at all times.

Operations Support

• Open and close trails for daily operations in accordance with procedures.
• Maintain cleanliness of all Rock City Gardens grounds, ensuring they are fr...