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Job Description
Overview
Operations Manager – Fixed Term (12 Months)
We are looking for an Operations Manager to join our team on a 12-month fixed-term contract and help keep our venues running smoothly, efficiently, and aligned with our values.
Reporting to your respective Head of Department, you will play a key role in ensuring our venues operate at their best every day. This is a hands-on role where you will be present across our sites, supporting teams, maintaining high standards, and ensuring everything runs like clockwork.
This is not a work-from-home role. It is about being in the venues, building strong relationships with teams and guests, and supporting operations during key service periods.
Responsibilities
- Supporting and coordinating day-to-day operations across venues
- Working closely with teams on the floor to maintain high standards and a great guest experience
- Monitoring quality, performance, and margins t...