Operations Manager

Operations: Client Services & Delivery

Bedford

Full time and Permanent

£45,000 - £50,000

Purpose of the role:

To provide relevant, up-to-date STEM skills for the present and future global workforce.

Role Purpose:

1. Evolve and develop strong and efficient foundations across Client Services and Delivery functions to enable scale.

2. Managing Client Services and Delivery teams to support and deliver high quality learning:

·Ultimate accountability for client satisfaction

·Creating strategy for further evolution of process, planning and delivery of programmes

·Nurturing team to high performance

Responsibilities:

·Process workflows

·Client/ Delivery Partner/ Employee lifecycles

·Projects

·Budget/ Financial Management (incl. sign off)