**Description**

SUMMARY OVERVIEW


The Operations Manager is responsible for overseeing all aspects of field operations, including leading the operations team, coordinating with airlines and airport authorities, and ensuring the implementation of operational procedures and policies. In addition to managing day-to-day operations, this role is key in crisis management, handling emergencies and disruptions in close collaboration with senior leadership. Continuous analysis and improvement of operational processes to increase overall efficiency.

RESPONSIBILITIES


+ Manage the delivery of services for customer airlines and airports in accordance with the contract and within the agreed budget level 
+ Ensure safety and security policies and procedures are in accordance with all applicable standards set  
+ Liaise with airline station managers, airport operations managers, handling agents, Customs, Immigration and Security officials, and other...