Operations Manager & Senior Client Service Associate
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Job Description
Position Overview
We are a growing, independent Registered Investment Advisor (RIA) managing $130M in assets. We are seeking a highly organized, tech-savvy Operations Manager to own our back-office infrastructure, technology stack, and client service workflows. As the operational backbone of our four-person firm, you will bridge the gap between high-level business execution (billing, compliance data, tech administration) and daily administrative client support. The ideal candidate has direct hands-on proficiency with Fidelity Institutional/Wealthscape and Orion Advisor Tech which is required for this role.
Core Responsibilities
1. Custodian & Account Operations (40%)
- New Business Processing: Prepare, submit, and track digital client onboarding paperwork (new accounts, transfer of assets, ACATs).
- Cash Management: ...