Description: The Operations Officer is responsible for overseeing the company operational efficiency, ensuring that performance indicators are set and achieved. This role involves developing strategies to streamline order fulfillment, optimize inventory, and improve overall business performance. The ideal candidate is a strategic thinker, results-driven leader, and problem-solver.

Duties and Responsibilities

• Establish, monitor, and drive key performance indicators to measure operational success.
• Optimize workflow processes to improve efficiency, reduce costs, and enhance customer satisfaction.
• Analyze operational data to identify trends and areas for improvement.
• Supervise and provide guidance to the Operations Coordinator and warehouse staff.
• Ensure all departments (Sales, inventory, operations) are aligned with operational goals.
• Train and mentor employees to enhance productivity and performance. ...