📍 Local Job Near You
Operations Manager – Quality & Performance Lead
Teleperformance
📍
cape town, South-Africa
Location
cape town
Posted
June 04, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Teleperformance is seeking an Operations Manager in Cape Town to support campaign growth by monitoring quality standards and ensuring effective team management. The ideal candidate will have 2-3 years of experience in a contact centre environment, proven KPI management skills, and a strong command of the English language.
Responsibilities include managing direct reports, analyzing service level agreements, optimizing client relationships, and driving performance improvements. This role offers the chance to impact team effectiveness in a high-pressure setting.
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